Protecting Your Privacy
We appreciate you being one of our valued customers. One of our foremost obligations in maintaining your account(s) is protecting your privacy. While information is the cornerstone of our ability to provide superior service to you, our most important asset is your trust. Keeping your information secure and using it only as you would want us to, is a top priority for all of us at BTS Laboratories.

We understand how important your privacy and security are to you. As such, this policy explains how we protect your non-public personal information. It also explains what information we collect and may disclose and to whom. We update our notice annually and provide it to all of our new and existing customers. Additionally, our privacy policy is online. Please note that in this privacy policy, the words "we", "us", "our", or "ours" refer to BTS Laboratories. The words "you", "your", or "yours" refer to individual customers or former customers who purchase products or receive services from us. Once you are no longer a customer of ours, we will continue to protect and treat your information as if you were still a customer.

Security

Use of Cookies
Cookies are pieces of information stored directly on the computer you are using. Cookies can contain a variety of information, such as a simple count of how often you visit a web site or information that allows customization of a web site for your use. BTS Laboratories uses cookies to display information more effectively to you and to gather data about the usage of our web site. Any time a cookie is used, personal information is encrypted for our use only and protected from third party access.

Children's Online Privacy Protection Act
In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age nor engage in marketing to children. The Company web site is intended for use only by individuals who are legally able to enter into a contractual relationship.

Privacy

How We Keep Your Information Safe & Secure
Preserving your privacy and offering you peace of mind is a top priority for us. We protect your non-public personal information by maintaining physical, electronic, and procedural safeguards that comply with regulatory standards. Third parties who have access to your personal information must agree to follow appropriate standards of security and confidentiality.

We train the people who work for us how to properly handle personal information. In addition, we restrict access to non-public personal information to only those who need to know that information in order to provide products or services to you, service your account, or maintain the systems that support your account.

Information We May Collect & Disclose
We collect and may use non-public personal information about you to more efficiently service your accounts, save you time and money, provide new products, services and special offers, and better respond to your financial needs. The personal information we collect about you comes from the following sources:

• Information we receive from you on applications and other forms, over the Internet, by telephone, or otherwise
• Information we receive from consumer reporting agencies
• Information about your transactions with us, our affiliates, or others
• Information from outside sources
• As permitted by law, we may share any of the above information we collect with our affiliates and non-affiliated third parties as described below. We may also disclose non-public personal information about you to non-affiliated third parties as permitted by law.

• Financial service providers, such as mortgage banking companies, credit card companies insurance companies and agencies, and securities broker dealers
• Non-financial organizations, such as companies engaged in direct marketing and the selling of consumer products and services

How do we use information collected online?
Information collected on btslabs.com may be used in the following ways:

• Schedule deliveries of products that you purchase online
• Create an online account for you at btslabs.com
• Bill your credit card for your purchases
• Confirm and track your orders
• Respond to your customer-service inquiries or requests
• Provide promotional communications and other information to you, if you choose to receive them
• Offer the products you want
• Customize your shopping experience
• Revise our website design based on anonymous information about our site visitors

Whom do I contact with questions?
If you have any questions or comments about this Privacy Policy, call us at 1-800-604-1995 or write us at:

BTS Laboratories, Inc.
Attention: Consumer Service
1221 Caraway Court., Suite 1010
Largo, MD 20774

Please remember to include your postal address, e-mail address and phone number with your correspondence.

Information in this Security and Privacy Statement is subject to change. It is recommended that you review this information on a regular basis so that you can be informed of any revisions.

1/1/07